Recommended Episode
Hospitality Beyond Four Walls - Paul McElroy - Defining Hospitality - Episode # 174
Dan welcomes Paul McElroy, Executive Vice President of Design and Construction at Lucid, Highgate’s in-house design studio, onto today’s episode where they dive into t...
Latest Episodes
Crafting Generational Memories - Derek De Salvia - Defining Hospitality - Episode #207
“ It's a core tenant of who we are, and it's called put people first. We take care of our people.” Derek De Salvia, Executive Vice President and Chief Customer Officer...
Sparking Change: Driving Hilton's Growth - Alissa Klees - Defining Hospitality - Episode #206
“We are a hospitality company first and foremost.” Joining Dan this week is Alissa Klees, the Brand Leader of Spark by Hilton, the trailblazing brand that earned Hilto...
Sailing into Success - Chris Lenz - Defining Hospitality - Episode #205
It takes determination to dive into hospitality and come out with a boutique hotel that is successful, and that is what Chris Lenz, Founder and CEO of La Compania Hote...
Beyond the Bell Curve: Luxury and Hospitality - Eric Brey - Defining Hospitality - Episode #204
How can embracing the Japanese concept of omotenashi create better connections? Dr. Eric Brey, a Professor of Hospitality in the School of Management at the University...
Charting New Courses - Carmen Vlasceanu - Defining Hospitality - Episode #203
How do you truly make people feel cared for? Dan welcomes Dr. Carmen Vlasceanu, an industry veteran with over 25 years of experience in the hotel, aviation, catering, ...
