Defining Hospitality | Cabinet of Curiosities - Rado Ivanov

Cabinet of Curiosities - Rado Ivanov - Episode # 061

July 6, 2022 / 01:03:16/E61

Today’s guest has a keen eye for design as well as being an innovator in the hospitality industry. He is a licensed architect with the American Institute of Architects. Rado Ivanov is the Vice President of Global Design for the USA and Canada at Marriott International. Rado joins host Dan Ryan to talk about his journey through #hospitality and what it all means to him.

Takeaways:

When designing a space, you want to think about making that space feel like a home and feel welcoming.
We as humans are very good at pointing out things that we don’t like, but we can’t really define things we do like.
Hospitality is an experience. It is something that affects all the major 5 senses in a good way and leaves a lasting impression.
Hospitality makes the world a smaller and better place through the power of travel.
You want people to feel comfortable with the space they are in. You don’t want to make it cold and impersonal.
The cabinet of curiosities is a wall that shows items that are related to the people who work at the Marriott hotels.
With the latest innovations in technology, there is a lot interesting ways you can incorporate that into a hotel room, ie

Quote of the Show:

12:28 “Hospitality to me is an experience.”

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