Defining Hospitality Podcast | Getting Over the Speed Bump - Geoffrey Cramer

Getting Over the Speed Bump - Geoffrey Cramer - Episode # 076

October 19, 2022 / 57:12/E85

Today’s guest has worked on big and small projects, from multimillion-dollar resorts to small home renovations and everything in between. Geoffrey Cramer is the Partner at Murphy Cramer Design. Geoffrey is passionate about creating distinctive architecture and interiors for private and corporate clients. He joins the host Dan Ryan to share his journey through hospitality and what it all means to him. Takeaways: At the end of the day, you have to be willing to take a chance on yourself and know that you will find the solution to whatever problem you face. Don’t be in a place where you think you have the answer to a conversation. Build up the courage to ask a question and don’t be afraid to hear the answer. It’s better to take your time on a design project and push the deadline out further to show something beautiful rather than force everyone to meet tight deadlines and turn in an average-looking design. The work that is done on a project is just as important as the content. You always want to put all your effort into every design project and make it a welcoming space. When it comes to hospitality, it is all about providing strangers and guests with a sense of comfort and a warm, friendly, and welcoming environment. You want to slowly shift your focus as new opportunities arise. This will allow you to be more adept in different areas and hone new skills. In the hospitality industry, you want to try and predict your guest's needs ahead of time and anticipate what they might want in a certain situation and have that ready for them. Quote of the Show: 19:05 “Really it's being or providing strangers or guests, kind of this comfortable, warm, friendly, welcoming sort of experience.” Links: Twitter: https://twitter.com/geoffreycramer LinkedIn: https://www.linkedin.com/in/geoffreycramer/ Website: https://www.mcdesign.com/ Instagram: https://www.instagram.com/murphycramerdesign/?hl=en Shout Outs: 2:58 Morgan Brody 4:29 Pat Murphy 4:30 Susan Seifert 5:44 Man’s Search for Meaning by Viktor Frankl 8:26 Helen Jorgenson 8:28 Venus Williams 11:00 Hilton 12:01 Larry Traxler 24:49 The Blind Side by Michael Lewis 37:07 IHG 37:09 Marriott Ways to Tune In: Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 Podbean: https://www.defininghospitality.live/ YouTube: https://youtu.be/l40KPcrf4NM

Takeaways:

At the end of the day, you have to be willing to take a chance on yourself and know that you will find the solution to whatever problem you face.
Don’t be in a place where you think you have the answer to a conversation. Build up the courage to ask a question and don’t be afraid to hear the answer.
It’s better to take your time on a design project and push the deadline out further to show something beautiful rather than force everyone to meet tight deadlines and turn in an average-looking design.
The work that is done on a project is just as important as the content. You always want to put all your effort into every design project and make it a welcoming space.
When it comes to hospitality, it is all about providing strangers and guests with a sense of comfort and a warm, friendly, and welcoming environment.
You want to slowly shift your focus as new opportunities arise. This will allow you to be more adept in different areas and hone new skills.
In the hospitality industry, you want to try and predict your guest's needs ahead of time and anticipate what they might want in a certain situation and have that ready for them.

Quote of the Show:

19:05 “Really it's being or providing strangers or guests, kind of this comfortable, warm, friendly, welcoming sort of experience.”

Links: