Defining Hospitality | A Vision of Collaboration - Staci Patton

A Vision of Collaboration - Staci Patton - Episode # 055

May 25, 2022 / 56:04/E55

Staci Patton is a Principal of Hospitality Interior Design Director at DLR Group. She's a passionate and creative designer who creates indigenous and authentically curated spaces. Staci joins host Dan Ryan to talk about her journey through #hospitality and how she brings her southern hospitality charm and collaborative effort to a wonderful industry.

Takeaways:

Leadership in the hospitality industry is incredibly important and it can lead to new ideas in the industry.
Innovation can bring different perspectives to a project and can help separate you from others in your field.
Hospitality is the soul and spirit of how we welcome people in. It’s not limited to just hotels and restaurants.
Southern hospitality is a big influence for the meaning of hospitality as it provides people with a sense of feeling welcomed and at home.
You want to make others feel like you are working together, especially with clients. You want them to feel like it’s a collaborative effort.
As a leader, it is your responsibility to teach others and have them reach their highest points so that they can become a leader themselves and continue the cycle.
Putting others first is a key trait in this industry. You want to make sure there is space to grow for others and have their ideas heard.
A lot of people have left the hospitality industry during the pandemic, and now with things returning to normal there is a staffing shortage and it makes it more complicated to work on a project.

Quote of the Show:

16:35 “It's the soul and the spirit of how we welcome people in. It doesn't have to be a hotel. It doesn't have to be a restaurant. it's really about how you welcome someone in and what are those delights that you want them to receive?”

Links: