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Notes from the Front Row: Renovation Math, Guest Love, and Faster Money
The Lodging Conference - JW Marriott Desert Ridge, Phoenix - Day 3 Breakout Session - “Renovation: A Focus on ROI”
Oct 9
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Dan Ryan
2
Beyond Four Walls: Luxury Through Biophilic Design - Graeme Labe - Defining Hospitality - Ep #220
“ It’s those moments that take you out of your comfort zone, when you’re truly immersed in a place, that change your life. That’s the kind of experience…
Oct 8
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Defining Hospitality
1
Notes from the Front Row: Optimism and Laxatives - My Observations from The Lodging Conference
Day 1 and 2: JW Marriott Desert Ridge, Phoenix
Oct 7
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Dan Ryan
3
Notes from the Front Row: NEWH TopID Chicago from the Sears Tower
From the 67th floor of the Willis Tower (still fondly called the Sears Tower), the skyline lit up at sunset while three firms were honored with NEWH…
Oct 3
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Dan Ryan
1
Leading Hotels Through Change - Scott Roby - Defining Hospitality - Episode #219
“A hotel management company is its people. The quality of the company is first and foremost about the people that they have on their team and how…
Oct 1
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Defining Hospitality
September 2025
Tariffs, Schmariffs - The Certainty Problem
Hotel developers and owners can manage tariffs. What's difficult to manage is uncertainty
Sep 30
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Dan Ryan
Notes from the Front Row - NEWH New England
What the NEWH New England Gathering Got Right
Sep 25
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Dan Ryan
4
Serving From the Heart: EQ Over IQ - Manish Puri - Defining Hospitality - Episode #218
“ A luxury brand has to have that caring side of it. Caring for the environment, caring for all stakeholders, caring for the community. Without it, you…
Sep 24
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Defining Hospitality
Navigating the Messy Middle - Stephen Wendell - Defining Hospitality - Episode #217
“Some people quit in the messy middle. We’ve pushed through, and now we know what to do and how to do it.”
Sep 17
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Defining Hospitality
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